Privacy Policy

Last Updated: 2026-08-19

Privacy at a Glance

  • What we collect: Account details, identity verification, and gaming activity.
  • Why we collect: To manage your account, process payments, and prevent fraud.
  • Who sees it: Only us and essential partner service providers.
  • Data retention: Kept for the account life plus legal requirements in Malaysia.
  • Deletion: Request data removal via our support channels.

1. Introduction and Scope

This Privacy Policy outlines how micky88 collects, uses, and protects your personal information when you use our services. This policy applies strictly to our platform and services provided to users within Malaysia.

Please note that this policy does not extend to third-party websites. If you click on a link that takes you away from our platform, we encourage you to read the privacy policy of that specific website, as we have no control over their data practices.

2. Personal Information We Collect

Account and Identity Data

We collect information provided during registration to create your account and ensure you are a unique user.

Verification Documents

To comply with regulations, we may request documents to verify your age and identity, preventing underage gambling and identity theft.

Payment Data

We collect necessary payment details to facilitate secure deposits and withdrawals in MYR.

Gaming and Transaction Activity

We record your gaming history, bet amounts, and transaction logs to manage your account and monitor for fair play.

Technical Data

Our systems automatically collect your IP address, browser type, device identifiers, and operating system to optimize performance and security.

Communication Records

We store records of your interactions with our support team to resolve issues and improve our service.

3. How We Collect Data

We gather information through three primary channels:

  • Directly from you: Information you enter when registering, updating your profile, or contacting support.
  • Automatically: Data captured via cookies and server logs when you interact with our website or app.
  • Partner Providers: Information received from our partner payment processors and identity verification services to validate your transactions and account status.

4. Why We Use Data

Your data is used for the following essential purposes:

  • Account Management: Maintaining your profile and providing a seamless gaming experience.
  • Financial Transactions: Processing deposits and withdrawals efficiently.
  • Security and Compliance: Verifying your age, preventing multi-accounting, and detecting fraudulent activity.
  • Personalization: Improving the user interface and tailoring content to your preferences.
  • Legal Obligations: Meeting the regulatory requirements applicable to gambling operators in Malaysia.
  • Marketing: Sending promotional offers only if you have explicitly provided your consent.

5. When We Share Data

We do not sell your personal data to third parties. We only share information with:

  • Service Providers: Trusted payment processors, KYC verification partners, and technical infrastructure providers.
  • Legal Authorities: When required by law or to comply with a valid legal request from relevant authorities.

6. How We Protect Data

We implement robust security measures to safeguard your information:

  • Encryption: Use of industry-standard encryption for data in transit.
  • Access Control: Strict internal policies ensuring only authorized personnel have access to sensitive data.
  • Isolation: Payment data is handled through isolated, secure channels via our payment partners.
  • Monitoring: Continuous system monitoring to detect and prevent unauthorized access.

7. Cookies and Tracking

We use cookies to enhance your experience, remember your preferences, and analyze site traffic. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.

8. Your Rights

You have the following rights regarding your personal data:

  • Access and Correction: Request a copy of your data or correct inaccuracies.
  • Deletion: Request the erasure of your personal data.
  • Portability: Request your data in a structured, machine-readable format.
  • Objection: Object to specific uses of your data or withdraw consent for marketing.

To exercise these rights, please contact our support team via the channels available on this site. Please note that certain data must be retained even after account closure to comply with anti-money laundering and gambling regulations.

9. How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we continue to store necessary data for the timeframe required by applicable law in Malaysia to meet legal, auditing, and regulatory obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and remove the associated personal data.

Parents or guardians who believe a minor has created an account may report this through our support channels.

11. Cross-Border Transfers

To provide our services, some of our technical and payment providers may operate outside of Malaysia. In such cases, we ensure that appropriate safeguards are applied to protect your data regardless of where it is processed.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this page. We recommend checking the "Last Updated" date at the top of the page to stay informed of any changes.

13. Contact Us

If you have any questions or concerns regarding your privacy or the way we handle your data, please reach out to us through the official Support page.